Terms and Conditions

Note: Child Policy

  • Child below 5 Yrs will be complimentary.
  • Above 8 Yrs will be considered as Extra Bed.

  • Prices valid from season 2019
  • Prices valid for minimum 02, 04, 06, 08 & 10 pax travelling together in one vehicle.
  • 100% payment to be deposited before the trip starts.
  • Payment in Leh office should be Cash Only.
  • Final Confirmation will be provided on full payment.
  • Vehicle Provided as per mention tour plan (Point to Point Basis only)
  • No Refund or Compensation for any unused services/transportation in any circumstance.

Cancellation Policy for Land Package.

 

  • 10% cancellation charges if cancelled before 30 days prior to the tour.
  • 25% cancellation charges if cancelled within 20 days prior to the tour.
  • 50% cancellation charges if cancelled within 10 days prior to the tour.
  • No refund for tour starting within 10 days, after starting or middle of the tour.

General Policies-

  • It is mandatory for all guests to carry a valid photo ID proof like Electoral ID Card, Your Passport, & Driving license at the time of Checkin.
  • PAN cards are not accepted as valid ID proof.
  • Ladakh Adventure Holiday reserves the right to change/ amend any policies depending on the nature of tour, season, etc. without prior notice.

Cancellation Policy-

For fixed departures

  • Any cancellations made up to 30 days prior to the departure date would attract a 20% cancellation of the total ticket value.
  • Any cancellations made within 30 days of the departure date would attract 100% cancellation of the total ticket value.
  • If your full payment is not received 30 days prior to the departure date, the booking stands cancelled without any prior intimation and the amount received by the Ladakh Adventure Holiday will be forfeited with no refund.

For private/customised tours

  • 10% cancellation charges if cancelled before 30 days prior to the tour.
  • 25% cancellation charges if cancelled within 20 days prior to the tour.
  • 50% cancellation charges if cancelled within 10 days prior to the tour.
  • No refund for tour starting within 10 days, after starting or middle of the tour.

Circumstances Beyond Our Control:


In case of circumstances beyond our control, including but not limited to road blockage due to a landslide, heavy snowfall, avalanche and other natural disasters, war, terrorist activity and political insurgency, we reserve the right to cancel/reschedule/change tour plans. We cannot pay any compensation for monetary/value loss in such unforeseen situations.


Caution


Almost all of our tours operate in remote and secluded, and high altitude places like Ladakh. And comes with increased risk of high altitude related sickness, limited medical facilities, and fewer chances of rapid evacuation.